BOOKING TERMS & CONDITIONS

GENERAL

The following booking conditions apply to the contract of hire of The Friary by the hirer, and the owners.

Bookings can be made online via the online booking system, FreetoBook, or via telephone.

A binding contract is entered into on receipt of a completed FreetoBook on-line booking form.

A booking is deemed to be accepted by the owner when you, the hirer, receive confirmation. If the details on the confirmation are not correct, please contact us immediately.

The number of persons occupying the property must not exceed six.

One well behaved pet is welcome at the property.

Smoking is not permitted in the property.

Provisional reservations can be accepted by telephone or email and must be confirmed within 3 working days by the arrival of the required deposit and booking form.

A deposit of 25% of total booking amount is required at the time of booking. Deposit payments can be made by debit or credit card via the website, using the services of Stripe, or by cheque.

The balance is due 8 weeks before arrival date, or at time of booking if sooner. If the balance is not received within the time specified the owner/booking agent reserves the right to cancel the booking and retain the deposit.  Balance payments may be made by debit or credit card or direct bank transfer.  We will remind you by email when the balance is due.

If you book within 8 weeks of the start of your holiday, the full cost of the accommodation, is payable immediately.

 

Cancellations

If the booking is cancelled less than 56 days before arrival then a charge equal to the full booking amount will be made.
If the booking is cancelled 56 or more days before arrival then a charge equal to 25% of the stay will be made.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.We strongly recommend you consider taking out cancellation insurance. Try Guest First 

Booking Alterations

Any change in holiday dates/number of guests will be subject to the agreement of the owner.

The cottage will be available from 4pm on the day of arrival. Please vacate by 10am at the latest on the day of departure, in order that we have time to prepare the house for the new guests.

The Hirer Agrees

That the supervision of children and any adults requiring care remains the responsibility of the Hirer at all times.

To be responsible for leaving the accommodation clean and in good order, otherwise a cleaning charge will be levied.

To pay for any unreasonable damage, breakage or loss caused.

Cars and belongings are left at guests’ risk at all times. No responsibility can be accepted for loss or damage to such items.

Errors and omissions excepted.